Episode Summary 

When a potential client comes to your website, what do they see? Are you talking about you and all the things you know and offer? It’s so easy to talk about yourself too much. You feel the need to explain your services, your story, your background experience, etc.

But that’s not what people want to see or read when they land at your website or social media pages.  

We get it, as a business you feel like it’s your job to talk about yourself so others understand your credentials and why you could be a great fit for them…but the harsh truth is – no one cares!

What’s more important is getting down to the nitty-gritty psychology of your client. Address The Pains That Your Audience Is Experiencing instead of defining yourself and your services. Meaning, talk about the problems your potential client is having and how YOU can SOLVE those problems for them. Get emotional.

Describe a transformation: the solution to their problem from their perspective. That’s where you want to spend 80% of your efforts in your marketing.

• Think about yourself when you’re hiring someone or buying something.  
• What are your habits?
• What are you looking for in your research?
  • Immediate solutions, vetted opinions, testimony, brand value

Be a resource to nurture your audience. The only way to nurture a lead into a client is by engaging with them and providing value. You need to have something that your potential clients want. You might think that people want your product or service, but more often than not, what people really want is WHAT your product or service can provide them.

Landscaping Example:

People don’t wake up wanting to hire a landscaper, they wake up wanting a beautiful yard. Spend your time describing your client’s problem yard. Use your knowledge to become a trusted advisor on the topic of landscaping and how if they hire you they’ll spend more time with their family and less time mowing the lawn.

Wedding Example:

Brides don’t have the desire to hire a hairdresser, they just want to look good for the wedding.  

This kind of thinking is really powerful because oftentimes your potential clients don’t even know to look for your services.  They are just living their lives and find themselves needing a solution…market the SOLUTION, not a general list of what you offer.

So, think about the marketing and content you’ve been making and ask yourself…Am I just talking about myself here? If the answer is YES, it’s time to flip the script and re-work your marketing messaging.

These are the things you should be utilizing in your marketing to really connect and engage with your audience.  Think of how you can provide value for your potential clients and speak to the things they care about – themselves. 

We like to keep a Google Doc with these ideas on it so that whenever it’s time to write some marketing content, we can refer back and double-check that we aren’t just spending all our time talking about ourselves.  Hopefully this is something that you can all start to implement in your own marketing to make it a little more effective and a lot more engaging for your audience!

Quick-Wins

1. Start by listing the BENEFITS your potential clients would enjoy if they hired you or bought your product/service.  
2. List the CHALLENGES you help your clients solve.  
3. Think of the PAIN that causes your potential clients to look for your service. 
4. Think of what your potential clients might be SAYING or THINKING.

Host Bio –  Rhi and Pete [Rhi-Pete – now you’ll remember] are a wife and husband team who have been in business together for over a decade.  They run a creative media agency [Do Something Different Media] that provides strategy and consulting, video production, website development, photography, graphic design, and content writing for small businesses.  

Recommended Resources 

VIDEO: Why You Need A Brand Guide
BNI

The post Quick-Win Episode 8: Stop Talking About Yourself appeared first on Learn It - Do It.

Episode Summary 

I know what you’re thinking; “Never finish your To-Do list is bad advice.”  But hear us out!  You always need to have something on your list to keep you moving forward. If you have completed everything on your list and have nothing left to do, this means you aren’t working towards anything.

In order to be successful in your business, it’s extremely important to eliminate stress, be efficient, and make sure you are always moving towards your goals. We’ve noticed that things that generate a lot of stress for self-employed business owners are often related to their To-Do lists.  

Three common To DO list stressors business owners struggle with are:

1. Unrealistic To-Do lists
2. Not knowing what to do next
3. The “Getting Ahead” Myth

How to Overcome Stress from Unrealistic To-Do Lists

We’ve all been guilty of creating To-Do lists that go on forever and are impossible to complete. We think that writing everything down on an epic list is the perfect way to relieve the stress we have of keeping everything in our heads.  The reality is, these impossible To-Do lists end up adding to our stress because they are impossible to complete!  This means we end every day with a never-ending list of things we didn’t get done and it’s deflating.

The way to fix this problem is to focus on making different To-Do lists.  Your Daily To-Do list should only include tasks that you can actually complete that day.  Force yourself to really consider how long something will take you to complete and make sure you are breaking down your tasks into their smallest form so you can easily check things off as you go.  It’s not helpful to have giant tasks on your To-Do list that require multiple steps.  This means that as you complete each step you have nothing to check off so it never feels like you are making progress.  This can lead to stress!  After focusing on your daily To-Do lists, think about breaking things down into different categories and making different lists to work off of.

Tips on Making Different To-Do Lists:

• Weekly Tasks

These are things that have to be done no matter what, like housekeeping.  It’s not exciting but it’s got to be done.

• Client Tasks

These will constantly change as weeks go by, but if you’ve got a good client workflow process and a project management system in place, it should be simple to manage.

• Internal Business Tasks

Any time an idea pops into your head of something that you want to do or SHOULD do for your business, you need to write it down.  Not on a sticky note, but in an organized place for your business tasks.

How to Overcome Stress from Not Knowing What to Do Next

When you don’t know what you should be doing for your business or your current clients/projects this can be really stressful.  We use WRIKE to manage our projects and when we come up with things that need to be done, we create the task and keep it in a folder that we can pull from when we begin to make our next week’s agenda.  Think of this as your “Backlog” that you can pull from whenever you aren’t sure what to do next or you have extra time.  Believe me, when you properly plan a daily To-Do list, you’ll sometimes have “extra time” and this Backlog will come in really handy to keep things moving forward and avoid time-wasting.

If you have nothing on your list to do, it’s impossible to keep moving forward. For example, I like to always be reading a book so I keep a list of potential books that I can always pull from.  A few months ago, I finished the book I was reading and realized that I didn’t have any more books on my Reading Wish List, and before I knew it an entire week had gone by without me reading!

How to Overcome Stress from The “Getting Ahead” Myth

I used to work tirelessly in my business to try and get EVERYTHING done so I could get ahead and relax.  The reality is, it is impossible to “Get Ahead.”  Think about it,  if I ever actually finished EVERYTHING that needed to be done for our business, it would be the day we were no longer in business.  Finishing your To-Do list means you are out of business. 

There is always client work to do, bookkeeping, business development, organization, etc.  If you actually finished everything, it would be because you had no work and no money coming in and effectively, NO BUSINESS.

Quick-Wins:

1. Organize your To-Do lists into different categories
2. Make realistic daily To-Do lists
3. Create a “Backlog” list with tasks you can pull from when needed
4. Forget about trying to get ahead and focus on always moving forward

Host Bio –  Rhi and Pete [Rhi-Pete – now you’ll remember] are a wife and husband team who have been in business together for over a decade.  They run a creative media agency [Do Something Different Media] that provides strategy and consulting, video production, website development, photography, graphic design, and content writing for small businesses. 

Recommended Resources 

Wrike Project Management

The post Quick-Win Episode 7: Never Finish Your To-Do List appeared first on Learn It - Do It.

Episode Summary

If something triggers you to get into a funk or in a bad emotional space this gives you the opportunity to do a little bit of investigative work.

Hit the pause button and pinpoint the root of these bad emotions or experiences.

We hear a lot about business owners carrying a lot of stress around.  We get it, being a business owner is by no means a walk in the park and you’re going to have rough patches, but we’ve all got to realize that we’re not in business to cause ourselves stress.

Get to the core of the issue for any particular bad day. 

Are your clients causing you stress? If so, what’s it about?  A process that you control or something outside of your control.  

Are you stressed that you don’t have enough time? Do a time audit, figure out what’s sucking away your day.  Usually, it’s tied to a lot of inefficient processes that you can easily fix with a simple plan, automation or outsourcing.

Is money your main stress? If so, it’s going to be hard to become a successful business owner if you don’t have a good relationship with money.  Figure out the root of this – is it confidence based? Is your pricing an issue? Do you not have enough clients?

Is it something going on personally? Or your lack of self-confidence?  It’s easy to let your personal life bleed into your business when you are self-employed.  Sometimes when you really look at it, it’s personal stress of bills or a lack of time to spend with your family, or maybe even a lack of support or self-confidence that it’s eating away at you.  This is why personal development is so important for self-employed business owners like us…sometimes we are our own worst enemies!

Moral of the Story – Bad days put a magnifying glass on things that are inefficient and stress-inducing.  Once you know the problem, you can work towards a solution.

Quick-Wins

1. Target the cause of your bad day.  If you can do something about it, do it.  
2. Implement changes to your workflow or processes if you’re seeing work or client related stress.
3. Always work on your personal development to stay balanced and level-headed.

Host Bio –  Rhi and Pete [Rhi-Pete – now you’ll remember] are a wife and husband team who have been in business together for over a decade.  They run a creative media agency [Do Something Different Media] that provides strategy and consulting, video production, website development, photography, graphic design, and content writing for small businesses.  

Recommended Resources 

Time Audit Worksheet

4 Ways to Use Your Phone to be More Productive Video

You’re A Badass At Making Money

The post Quick-Win Episode 6: Bad Days Are A Good Thing appeared first on Learn It - Do It.

We are in unprecedented times right now amidst the COVID-19 public health crisis, and a lot of us self-employed business owners are finding ourselves forced out of work, or waiting for the economy to pick up and the customers to flood back in.

It’s important to take a minute, take a deep breath and focus on what you CAN do right now, while you are staying inside to #flattenthecurve. In this video, I talk about how you can take advantage of the extra time in your business right now and get productive while you prepare for after the dust settles from all this.

Here’s what we discuss in this video:

• Audit Your Marketing: Website, Social Media, Emails, etc.
• Audit Your Messaging for Audience Focus
• Organize your Database and Prepare Email Marketing
• Do a SWOT Analysis on Your Business
• Create Helpful Content for Your Audience

Take advantage of this extra time you’ve always been waiting for. The world is sort of in a state of “PAUSE” right now and you can talk this as an opportunity to get organize, re-evaluate, and create some amazing content to take your business forward! Stay safe and good luck!

HERE’S MORE CONTENT FROM LEARN IT – DO IT:

FREE MINI-COURSE “How To Present A Proposal” : https://learnitdoit.teachable.com/p/how-to-present-a-proposal

LEARN IT – DO IT PODCAST: https://learnit-doit.com/podcast/

INSTAGRAM: https://www.instagram.com/learnit_doit/

FACEBOOK: https://www.facebook.com/learnitdoitedu

The post What Should I Be Doing for My Business During COVID-19 Crisis? appeared first on Learn It - Do It.

In this video, I outline some content ideas you can be making right now, amidst all this COVID-19 chaos. Now is not necessarily the time to solicit business from your customers, but now is a great opportunity to build credibility, lend a helping hand, and stay memorable in the eyes of your clients.

Here’s what types of content we discuss in this video:

• DIY Video Content Ideas
• Email Content You Can Create
• Social Media Messaging

It’s important to avoid being tone-deaf and simply talking about yourself right now. Think of ways you can be helpful and inform or entertain your potential and current customers right now and you’ll stay top of mind in a positive way through this unprecedented time in our history. Stay in and Let’s DO IT!

HERE’S MORE CONTENT FROM LEARN IT – DO IT:

FREE MINI-COURSE “How To Present A Proposal” : https://learnitdoit.teachable.com/p/how-to-present-a-proposal

LEARN IT – DO IT PODCAST: https://learnit-doit.com/podcast/

INSTAGRAM: https://www.instagram.com/learnit_doit/

FACEBOOK: https://www.facebook.com/learnitdoitedu

The post Content You Should Be Making Right Now appeared first on Learn It - Do It.

In this video I describe what batching tasks is and I give you examples of how to apply batching to your daily routine in your small business. What exactly does “Batching Tasks” mean? It’s the act of organizing your tasks into categories to improve efficiency, production, and mental stability.

Here’s what you’ll learn in this video:

• How to breakdown and organize your tasks
• How to batch your client correspondence
• How to use batching to your advantage when creating your schedule

It’s important to batch all your tasks so you feel more in control of your daily schedule. By the end of this video you’ll understand why it’s important to batch tasks in your small business and how you can do it effectively.

HERE’S MORE CONTENT FROM LEARN IT – DO IT:

FREE MINI-COURSE “How To Present A Proposal” : https://learnitdoit.teachable.com/p/how-to-present-a-proposal

LEARN IT – DO IT PODCAST: https://learnit-doit.com/podcast/

INSTAGRAM: https://www.instagram.com/learnit_doit/

FACEBOOK: https://www.facebook.com/learnitdoitedu

The post Batching Tasks To Save You Time & Energy appeared first on Learn It - Do It.

In this video, I go over 4 habits for you to implement to save you from wasting over a day each week on your phone so you can be more productive. We know cell phones can be time suckers, but I’m here to help you change the way you use it!

When Apple created the new screen time app, I was horrified to learn how much time a day I spent on my phone. That’s when I implemented these tips on myself and now I want to share them with you!

For all you people who think there’s not enough time in the day, I’m going to help you save 10-20 hours each week with these tips. You’ll soon find that there is plenty of time in the day to be productive.

MY 4 TIPS FOR LESS SCREEN TIME & MORE PRODUCTIVITY

1. Set app restrictions using the apple screen time app.

2. Turn off unnecessary notifications.

3. Use “sleep mode” [do not disturb]

4. Schedule a window of time for “productive phone time”

By the end of this video you’ll have learned 4 ways to be more productive and spend less time on your phone. So the next time you think there’s not enough time in the day to get all the things done, remember this! Share this video with your procrastinator friends!

FOR MORE CONTENT FROM LEARN IT – DO IT FREE MINI-COURSE

“How To Present A Proposal” : https://learnitdoit.teachable.com/p/how-to-present-a-proposal

LEARN IT – DO IT PODCAST: https://learnit-doit.com/podcast/

INSTAGRAM: https://www.instagram.com/learnit_doit/

FACEBOOK: https://www.facebook.com/LearnitDoitEdu/

The post 4 Ways To Use Your Phone To Be More Productive appeared first on Learn It - Do It.

It’s important to pay attention to the language that we use on a day-to-day basis. In this episode, we zero in on the term “busy” and discuss why it’s not a great thing to say about yourself and your business.  It’s easy to assume that busy is good, but we unpack many reasons why you should remove it from your business vocabulary and how removing it will help your personal and business mindset.

Host Bio –  Rhi and Pete [Rhi-Pete – now you’ll remember] are a wife and husband team who have been in business together for over a decade.  They run a creative media agency [Do Something Different Media] that provides strategy and consulting, video production, website development, photography, graphic design, and content writing for small businesses.  

Episode Summary 

• The term busy is generally used in a negative way.  “I’m too busy and there’s never enough time”. It makes you feel lousy, too, because it comes from a place of lack.
• It’s not a good term to use when you’re networking because it’s a conversation ender.  The term “busy” shares nothing productive about your business.
• People may assume that being “busy” means you’re unavailable, not interested, or that you can’t handle more work.
• Being busy shouldn’t be your goal, making more money while doing less work should be.

Quick-Wins

1. Remove the word “busy” from your vocabulary for at least a week. Instead use description, stories or anecdotes to describe your current situation.
2. Listen for other people saying that they’re “busy”. Pay attention to their body language, what they’re speaking about and just be present with the term.  Also, see how other people react to hearing the term.
3. Remove the goal of being busy and replace it with being efficient.  You can make the same amount of money being busy as you can while being efficient, the main difference is that when you’re efficient you earn a lot more free time and it’s less stressful.

Recommended Resources 

You Are A Badass – https://jensincero.com/

The post Quick-Win Episode 3: Busy Is Bad For Business appeared first on Learn It - Do It.

I recently read “How to Be an Imperfectionist: The New Way to Self-Acceptance, Fearless Living, and Freedom from Perfection” by Stephen Guise and I am extremely happy that I did.  I’m always looking to improve the areas in my personal development that I feel are weak and for this instance, in particular, I was looking for ways to improve my habits to maintain personal confidence. On a day to day basis, we’re aboard this crazy roller coaster called life and I’m just looking to make sure I’m wearing my safety belt.

I was drawn to this book because I found that the preview spoke directly to my creative personality.  Personally, I am a planner. I love being prepared in every situation and my mind feverishly rushes through checklists, what-ifs, and worst-case scenarios.  As a business owner and a creative person, I never realized that the pursuit of perfectionism has been what I’ve been hung up on all these years.  

On many occasions, I’ve gone into analysis paralysis, where I’d overthink something to the point where I’d choose to do nothing instead of moving forward.  The mere fact that there might possibly be the tiniest chance of something going awry would lead me to inaction, which would then evolve into guilt that would add to my daily stress. 

As I was trying to make everything perfect to avoid possible embarrassment, I was totally overlooking the life experiences that imperfection teaches us.  Understanding that there’s no true risk in being imperfect [unless you’re in the medical field!] and that the important thing is to just show up and let go of those mental projections, will help you create a much happier and more efficient version of yourself.

I am so happy that I found this book because it teaches you simple, actionable steps to improve your daily habits and headspace.

Who would get a lot out of this book?

If you are a self-proclaimed perfectionist, you NEED to read this book.

If you procrastinate by making sure that you have ideal conditions, an ideal mood, or ideal timing to complete your task, you NEED to read this book.

If you constantly project the outcome of events by listing all the things that will probably go wrong, you NEED to read this book.

If you’re constantly avoiding failure, humiliation, and embarrassment, so you always take the easy way out, you NEED to read this book.

What are our takeaways and how will we apply them?

This book teaches a series of mini habits to help you create actual change in your daily life rather than provide a sense of fleeting motivation.  Here are the takeaways that I’ve already applied to my daily routine.

1. Embrace imperfection.  Doing things wrong is the only way we get better, so the only thing that matters is gaining the experience by doing them.  As soon as you “OK” yourself to be imperfect, you’ll feel a huge sense of relief and allow yourself to get right to business.
2. Stop ruminating. The only way to get over the past is to accept it.  Rumination is a painful form of procrastination where you rehash past events, go through the shoulda, woulda, coulda and end up choosing to relive your nightmares.  Stop replaying old movies in your head and start accepting what has happened and know that each new moment gives you an opportunity to take your life where you want it to go.
3. Implement the concept of binary thinking.  Make your tasks easy to complete by simplifying them to a pass or fail concept.  Instead of getting nervous and procrastinating because you have to give a perfect presentation free of embarrassment that everyone will love, make your goal to simply get up and start talking out loud.  The more you add to the “story” of your task the more you begin to project the outcome which fires up your negative and nervous emotions and stops you in your tracks.  
   1. Another simple example is rather than thinking that in order to go to the gym and get a good workout you have to feel up to it and be motivated. Just make your goal to drive to the gym. That way, you either did it, or you didn’t and it completely bypasses your subjectivity on the matter.
4. Change your language.  Pay attention to the words you say.  In particular, use the term “could” instead of “should.” “Should” always leads to guilt and resentment towards yourself and the task you need to complete. “Could” still gives you the opportunity to do the tasks and keeps your subconscious mind from delivering a guilt trip.
5. Let go of embarrassment.  If you find yourself avoiding doing things because you don’t want to be embarrassed, then you’ll never get to where you want to go.  Embarrassment isn’t a harmful risk and has no unhealthy side effects. It’s 100% temporary and you can actually choose to let it go. Experiences are what help you become more confident and allow you to give less weight to the feeling of embarrassment. Stop seeking approval from the fictitious “everyone” because it’s just causing you to have low self-esteem.  The more you’re able to participate in your life, the more practice you will get and the better you’ll be. If you think about it, everyone who has ever been great was a failure almost 1000x more than they were great. Dreaming big doesn’t always require aiming big. Aim at what’s in front of you to make it attainable and take aim often.
6. Flip the switch on motivation.  Our culture is constantly throwing out ways to get us motivated to take action.  There are books, seminars, and coaches all dedicated to helping us get enough motivational feelings to take ourselves out of the rut we are in and spring us into action.  The trouble with this model is that it won’t work all of the time. Sometimes we just don’t feel up to it. When you aren’t feeling creative or you are in a bad mood, climbing up that hill to motivate yourself to get stuff done is extremely daunting and let’s face it, unlikely.  If you flip the switch and decide to stop waiting for or trying to build motivation, and instead just start by taking action, you’ll find that action actually creates motivation MUCH quicker!

GET THE BOOK

How to Be an Imperfectionist: The New Way to Self-Acceptance, Fearless Living, and Freedom from Perfectionism

AUTHOR WEBSITE: www.stephenguise.com

The post Book Review: “How to Be an Imperfectionist: The New Way to Self-Acceptance, Fearless Living, and Freedom from Perfection” appeared first on Learn It - Do It.

In episode five, we tackle the challenge of how to stand out in a saturated market.  The issue begins to arise when we spend too much time paying attention to what our competition is doing and not enough time focusing on ourselves and our unique differentiators.  Although you may offer the same products or services as other businesses, you can stand apart based on your own unique qualities, experiences, and expertise. As you’ll hear in this episode, Dawn is an experienced Realtor who is looking to provide value to people who are just beginning their house buying journey so that she can cement herself as the local trusted expert who is dedicated to providing a top-quality service.

Guest Bio – [From her website] “I have had the privilege of assisting people in buying and selling homes for over 14 years. As a dedicated mother, wife, daughter, and friend, I have learned that multitasking, balance, and negotiation keep me at the top of my game in all aspects of my life. I have built my business on trust, integrity, and always putting my clients’ interests first. From first time buyers to downsizing sellers, I am always working hard to make their dreams come true.”

Host Bio –  Rhi and Pete [Rhi-Pete – now you’ll remember] are a wife and husband team who have been in business together for over a decade.  They run a creative media agency [Do Something Different Media] that provides strategy and consulting, video production, website development, photography, graphic design, and content writing for small businesses.  

Episode 5 Summary

• Understanding triggers that will make you more memorable 
• Brainstorming your service differentiators
• Niching down your audience 
• Breaking down audience buying habits
• How to use your experience to your advantage
• How to use Facetime or video for client communication
• Brainstorming custom content
• Using Meet Up to create in-person groups
• Breaking down your ideal client experience
• Using stories and visual descriptions to make yourself more memorable
• Developing your brand voice and branding yourself 

The Challenge & The Next 3 Steps

Dawn does a great job providing top-notch service to her clients, but she’s looking for ways to connect to buyers earlier in the buying process so that she can provide education and insight to her clients earlier on to ensure a more successful process. 

1. Use video to send responses to digital messages from potential new clients so that you can stand out among all other agents.
2. Niche down your audience and outline where they spend time digitally and physically
   1. Be as precise and specific as possible
   2. Outline a few profiles so that your messaging can speak specifically to them
   3. What experiences have you had that make you unique and different and how can you use that to relate to a niche audience?
3. Create a content strategy to get people into your sales funnel much earlier
   1. Write out your content for the month at one time so you don’t get burnt out
   2. Use messaging and topics that your niche markets would be interested in

Recommended Resources 

Dawn at Coldwell Banker Classic Realty

Dawn on Zillow

Pat Flynn – Smart Passive Income

MeetUp.com

The post Episode 5 – How to Stand Out From Your Competition & Show Your Value appeared first on Learn It - Do It.